Last Updated: 10/25/2024

 

1. Introduction

scalerX.ai (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website or use our services. By accessing or using scalerX.ai, you agree to this Privacy Policy. If you disagree, please discontinue use of our services.

 

2. Information We Collect

a. Information You Provide

• Account Information: When you sign up, we collect your name, email address, and other contact details.
• Payment Information: For paid services, we collect billing and payment details. Payments are processed securely via third-party providers and we do not store payment details directly.

b. Information Collected Automatically

• Usage Data: We may collect information about how you access and use scalerX.ai, including IP addresses, browser types, device information, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track user interactions and improve user experience. You can control the use of cookies via your browser settings.

c. Information from Third Parties

• Third-Party Integrations: If you connect third-party services (e.g., Telegram, Slack), we may collect information from these services as permitted by their terms and your permissions.

 

3. How We Use Your Information

We use the information we collect to:

• Provide and Improve Services: Deliver, maintain, and enhance our services to you.
• Process Transactions: Process payments and manage your subscriptions.
• Communicate with You: Send updates, promotional offers, and respond to inquiries.
• Personalize Your Experience: Customize and tailor our services based on your interactions.
• Ensure Security and Compliance: Detect, prevent, and address security or technical issues.

 

4. Sharing of Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who help us operate our website, provide services, and process payments.
• Legal Requirements: To comply with applicable laws, regulations, or legal requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

 

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no online platform can be completely secure. Please use caution and take measures to protect your personal information.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account, we may retain certain information to comply with legal obligations or resolve disputes.

 

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and Portability: Request access to and a copy of your data.
• Correction and Deletion: Request correction or deletion of your personal data.
• Objection and Restriction: Object to or restrict the processing of your data.
• Withdraw Consent: Withdraw consent for any processing based on consent. To exercise these rights, please contact us (info at the bottom).

 

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

 

9. International Data Transfers

scalerX.ai operates globally, and your information may be transferred and processed outside your country of residence. By using our services, you consent to the transfer of information to countries which may have different data protection laws.

 

10. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on this page, and the changes will be effective as of the updated date.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please Contact us.